Last updated: April 16, 2026  |  Effective date: April 16, 2026

At Knight Express Logistics, we are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have over your data when you use our website at https://knightexpresslogistics.com or engage with our logistics services.

By using our website or services, you consent to the practices described in this policy. If you disagree with any part of this policy, please discontinue use of our website.

1. Who We Are

Knight Express Logistics is a logistics and freight forwarding company providing road, air, ocean and rail transport, warehousing, and customs clearance services worldwide. We are the data controller responsible for the personal information collected through this website and our service operations.

• Knight Express Logistics
• 1800 Sw 1st Avenue 301, Miami, FL 33129
• support@knightexpresslogistics.com

2. Information We Collect

We may collect the following categories of personal information:

a) Information You Provide Directly

• Full name and job title
• Company name and business address
• Email address and phone number
• Shipment details including origin, destination, cargo type and weight
• Payment and billing information (processed securely by our payment provider)
• Any information submitted through our contact or quote request forms

b) Information Collected Automatically

• IP address and browser type
• Pages visited and time spent on each page
• Referring website or search engine
• Device type and operating system
• Cookie and tracking data (see Section 7)

c) Information from Third Parties

We may receive information about you from third-party partners, customs authorities, carriers or freight agents in connection with the processing and delivery of your shipments.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process and manage your freight bookings and service requests
• To provide real-time shipment tracking and status updates
• To prepare customs documentation and comply with import/export regulations
• To respond to enquiries, quotes and customer support requests
• To send transactional communications including booking confirmations and invoices
• To send newsletters or service updates (only with your consent)
• To improve our website, services and user experience
• To comply with legal obligations and prevent fraud
• To analyse website usage and traffic patterns

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contract performance — to fulfil our logistics and freight obligations to you
• Legal obligation — to comply with customs, tax and transport regulations
• Legitimate interests — to improve our services, prevent fraud and communicate with clients
• Consent — for marketing communications and optional data uses where we have obtained your permission

5. How We Share Your Information

We do not sell your personal data. We may share your information with:

• Carriers and transport partners — to execute your shipment along its route
• Customs authorities — as required by import/export law in relevant countries
• Warehousing and distribution partners — when storage or fulfilment services are engaged
• IT and software service providers — who support our booking, tracking and communication systems
• Payment processors — to securely handle transactions
• Legal and regulatory bodies — when required by law or court order

All third parties we work with are contractually required to protect your data and use it only for the purposes for which it was shared.

6. International Data Transfers

As a global logistics company, your data may be transferred to and processed in countries outside your own — including countries where our carrier partners, customs authorities or service providers operate. Where such transfers occur, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

7. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use the following types:

• Essential cookies — required for the website to function properly
• Analytics cookies — help us understand how visitors interact with our site (e.g. Google Analytics)
• Functional cookies — remember your preferences and settings
• Marketing cookies — used to deliver relevant content (only with your consent)

You can manage or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the website.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Shipment and transaction records are typically retained for seven years for legal and accounting compliance. Marketing data is deleted upon withdrawal of consent. Website analytics data is anonymised after 26 months.

9. Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction or alteration. These include SSL encryption, secure access controls and regular security reviews. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right of access — request a copy of the data we hold about you
• Right to rectification — request correction of inaccurate or incomplete data
• Right to erasure — request deletion of your data where there is no lawful reason to retain it
• Right to restriction — request we limit how we process your data in certain circumstances
• Right to data portability — receive your data in a structured, machine-readable format
• Right to object — object to processing based on legitimate interests or for direct marketing
• Right to withdraw consent — withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at support@knightexpresslogistics.com. We will respond within 30 days.

11. Children's Privacy

Our website and services are intended for business and professional use only. We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has submitted personal data to us, please contact us immediately so we can remove it.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the "last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

13. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or how we handle your personal data, please contact us:

• Knight Express Logistics
• 1800 Sw 1st Avenue 301, Miami, FL 33129
• support@knightexpresslogistics.com